1. Acceptance of Terms
By accessing and using the services provided by GlobalTransLane Logistics ("Company", "we", "us", or "our"), you accept and agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our services.
2. Services Description
GlobalTransLane Logistics provides delivery and logistics services including but not limited to:
- Same-day delivery services
- Scheduled delivery services
- Package delivery services
- Business logistics solutions
All services are subject to availability and may vary by location.
3. Prohibited Items
We do not accept the following items for delivery:
- Perishable food items
- Hazardous materials
- Illegal substances or items
- Firearms, weapons, or ammunition
- Live animals
- Flammable materials
- Explosives
- Radioactive materials
Any attempt to ship prohibited items may result in legal action and termination of service.
4. Pricing and Payment
4.1 All prices are quoted in US Dollars (USD) and are subject to change without notice.
4.2 Payment is due at the time of service unless credit terms have been established.
4.3 Additional fees may apply for:
- Expedited delivery
- Oversized packages
- Special handling requirements
- Rural delivery areas
5. Delivery Times and Guarantees
5.1 Estimated delivery times are provided in good faith but are not guaranteed.
5.2 Same-day delivery must be requested before 2:00 PM PST.
5.3 We are not responsible for delays caused by:
- Weather conditions
- Traffic conditions
- Acts of God
- Mechanical failures
- Civil disturbances
6. Liability and Insurance
6.1 We maintain liability insurance for all shipments up to $1,000 per package.
6.2 Additional insurance may be purchased for valuable items.
6.3 We are not liable for:
- Improperly packaged items
- Inherent vice (natural deterioration of items)
- Acts of God
- War or terrorism
7. Claims Process
7.1 Damage or loss claims must be filed within 7 days of delivery.
7.2 Claims require:
- Original shipping receipt
- Photos of damage
- Proof of value
- Completed claim form
7.3 Claims investigation may take up to 30 business days.
8. Privacy
Your use of our services is also governed by our Privacy Policy, which is incorporated into these Terms by reference.
9. Termination
We reserve the right to terminate or suspend services to any customer at our discretion, without notice, for conduct that we believe violates these Terms or is harmful to other customers, the Company, or third parties.
10. Changes to Terms
We reserve the right to modify these Terms at any time. Continued use of our services after changes constitutes acceptance of the modified Terms.
11. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions.
12. Contact Information
For questions about these Terms, please contact us at:
GlobalTransLane Logistics
123 Logistics Ave, Los Angeles, CA 90001
(555) 123-4567
info@globaltranslane.com